Property Penguin

Property Penguin is subject to the Privacy Act 1988 (Cth) which sets out principles for handling your personal information in a confidential and secure manner. Your privacy is important to us and we will:

• only collect, use and disclose personal
information that is required in the provision of services or to meet any legal obligations imposed on Property Penguin

• seek your consent to collect, use or disclose personal information for any other purposes

• use only fair and lawful ways to collect
personal information

• collect personal information directly from you if it is reasonable and practicable to do so

• take reasonable steps to make you aware of (either at the time of collection or as soon as practicable afterwards):
- why we are collecting your personal information
- who will have access to your information
- the consequences of not providing the
information requested

• take reasonable steps to ensure you are aware of any information we collect, even if we have collected it from a third party

• take reasonable steps to ensure the personal information that Property Penguin collects, uses or discloses is accurate, complete and up-to-date

• take reasonable steps to protect your personal information from misuse and loss and from unauthorised access, modification or disclosure

• take reasonable steps to destroy or
permanently de-identify personal information if we no longer need it

• on request, take reasonable steps to
let you know what sort of personal information we hold, what purposes we hold it for and how we collect, use and disclose that information

• on request, give access to your personal
information unless particular circumstances
apply (including emergency situations,
specified business imperatives, law
enforcement or other public interests)

• You are entitled to access any of your
personal information and to make corrections
if needed. You can do this in writing.

Web site information collection and
dissemination practices

We use your IP (internet protocol) address
to help diagnose problems with our server
and to administer our website. We analyse
our web site logs to improve the relevance
of content featured on the site. While these
logs are IP identifiable, no attempt is made
to link them with any individuals who
browse the site. The site uses cookies
simply to ensure a persistent client state.
We also send session numbers and keys
as cookies to ensure that your connection,
when using our online services, is kept as
secure as possible.

Online forms

This site uses forms for customers to
request information from Property Penguin.
We collect information (such as email
addresses) in order to provide our services.

Your contact details

We recommend that you notify us as soon
as possible if you change your address or
contact details. This will help us to maintain
your privacy by ensuring that any
communications are sent to the correct
postal address, email address, or telephone
number. To update your details, please
contact us on 13 14 34.

For further information about the contents
of this statement, please call us on
13 14 34 or fill in the Contact Us form.